mn7 Platform Terms and Conditions

1.1 Platform Overview

mn7 operates an online gaming platform for users in Bangladesh. These terms and conditions define the legal relationship between mn7 and its users. The platform provides casino games, sports betting, live dealer games and other gaming services.

mn7 is committed to operating its services in a transparent, fair and responsible manner. Our platform uses SSL encryption and advanced security measures.

1.2 Scope of Application

These terms apply to the mn7 website, mobile platform and all related services. The terms take effect as soon as a user accesses the platform. Users outside Bangladesh may be subject to their local laws.

• When browsing the website and creating an account
• When completing any financial transaction
• When participating in games and claiming bonuses
• When contacting the support team

2.1 Registration Process

To open an account at mn7, users must provide accurate and complete information. The name, mobile number and payment details provided at registration must be truthful and verifiable. Providing false information may result in account termination and forfeiture of all balances.

2.2 Identity Verification (KYC)

mn7 reserves the right to verify a user's identity when required. The following documents may be requested before processing withdrawals or for large transactions:

• Scanned copy of National ID (NID) or passport
• Proof of mobile banking account ownership
• Documents required for address verification
• Proof of ownership of the payment method

Withdrawals may be held until the verification process is complete.

2.3 Single Account Policy

Each user may hold only one account. Creating multiple accounts from the same person, household, device or IP address is strictly prohibited. If multiple accounts are detected, all accounts will be closed and any bonus earnings will be cancelled.

3.1 Age Verification

Users must be 21 years of age or older to create an account at mn7. We may request the necessary documents for age verification at any time. Providing false information regarding age will be considered a serious violation.

3.2 Geographic Eligibility

mn7 can be accessed from Bangladesh. Account creation may be restricted for the following reasons:

• The user is connecting from a country where online gaming is prohibited
• The user is attempting to bypass geographic restrictions using a VPN or proxy
• There is a technical or legal barrier to creating an account

4.1 Deposit Terms

The minimum deposit amount at mn7 is ৳300. Accepted payment methods are bKash, Nagad, Rocket, Upay and bank transfer. Deposits must be made using a payment method registered in the user's own name. Depositing through a third party is prohibited.

• Minimum deposit: ৳300 (all methods)
• Deposits are generally credited instantly
• No additional charges are applied on deposits
• Verification may be required for suspicious transactions

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals will only be made to the same payment method used for the deposit.

• Minimum withdrawal: ৳1,000
• Processing time: within 1 hour
• KYC verification must be completed
• Bonus wagering requirements must be met
• Withdrawal must be made to the same payment method

4.3 Transaction Cancellations and Refunds

Deposits that have already been processed generally cannot be refunded. However, if a deposit is not credited due to a technical error, please contact the support team. mn7 reserves the right to reject inappropriate or suspicious transactions.

5.1 Welcome Bonus

mn7 offers new members a 100% bonus on their first deposit, up to ৳8,000. A 25x wagering requirement applies to this bonus. For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, you must place a total of ৳50,000 in bets before withdrawing.

• Bonus can be claimed once only
• Wagering requirement: 25x (deposit + bonus)
• Bonus validity: must be used within the specified time period
• No withdrawals can be made while a bonus is active

5.2 Cashback and VIP Benefits

mn7's VIP program has three tiers. Tiers are determined based on user activity:

• Bronze: up to 0.4% cashback per week
• Silver: up to 0.8% cashback per week
• Gold: up to 1.2% cashback per week

Cashback is paid at a scheduled time each week. Separate wagering requirements may apply to cashback.

5.3 Bonus Abuse

mn7 follows a strict policy on bonus abuse. The following activities will be considered bonus abuse:

• Claiming the same bonus through multiple accounts
• Attempting to meet bonus requirements using risk-free betting strategies
• Sharing a bonus with a third party
• Attempting to exploit loopholes in bonus terms

If abuse is detected, the bonus and any associated winnings will be cancelled.

6.1 Game Participation Terms

All games on mn7 are operated using Random Number Generator (RNG) technology, which ensures fair outcomes. Each game is governed by its own rules and users are advised to read those rules before playing.

• All game outcomes are determined by RNG and cannot be altered
• If a game is cancelled due to a technical error, bets will be refunded
• If the internet connection is lost, the game result will be saved on the server
• Using any software or bots to play games is prohibited

6.2 Betting Limits

Each game has its own minimum and maximum betting limits. mn7 reserves the right to change betting limits at any time. Personal betting limits can be set at the user's request or as part of the responsible gaming policy.

6.3 Prohibited Activities

The following activities are strictly prohibited on mn7:

• Any form of fraud or deceptive activity
• Use of automated bots or scripts
• Exploiting vulnerabilities or bugs in the game system
• Unauthorized access to another user's account
• Using the platform for money laundering
• Collusion or coordination with other users

7.1 Reasons for Account Closure

mn7 reserves the right to temporarily or permanently close a user's account in the following circumstances:

• If any provision of the terms and conditions is violated
• If false information is provided or identity fraud is committed
• If multiple accounts are operated
• If bonus abuse or fraudulent activity occurs
• If suspicious money laundering activity is observed
• If the user submits a self-exclusion request

7.2 Account Recovery

If an account is closed, the user may contact [email protected] to request a review of the matter. mn7 will consider each request fairly. However, in cases of serious violations, the account may be permanently closed.

8.1 Data Protection

mn7 places the highest importance on protecting users' personal data. All information is kept secure through SSL encryption and advanced cybersecurity measures. User data will never be sold to third parties. For more details, please read our Privacy Policy.

8.2 Account Security Responsibility

It is the user's own responsibility to ensure the security of their account. The following must be observed:

• Use a strong and unique password
• Do not share your login details with anyone
• Report any suspicious activity immediately
• Always log out after using a public device

mn7 will not be responsible for any loss resulting from sharing account information.

9.1 Responsible Gaming Policy

mn7 firmly believes in responsible gaming. Gaming should be an entertainment activity, not a source of income. We encourage users to set their own limits before playing. For more details, visit our Responsible Gaming page.

9.2 Self-Control Tools

mn7 provides various self-control tools for users:

• Deposit Limit: Set daily, weekly or monthly deposit limits
• Take a Break: Pause your account for a set period of time
• Self-Exclusion: Option to permanently close your account
• Time Limit: Set a daily limit on gaming time

To use these tools, contact our support team via 24/7 live chat.

10.1 Right to Update Terms

mn7 reserves the right to change, add to, or cancel these terms and conditions at any time. Users will be given advance notice of significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms.

10.2 Notice of Changes

When important changes are made to the terms, mn7 will notify users in the following ways:

• Publishing a notice on the website
• A pop-up message when logging into your account
• Notification via registered contact method

Always check the "Last Updated" date shown at the top of this page.

11.1 Complaints Process

For any dispute or complaint, please contact our support team first. Our support is available 24/7 in English via live chat. You can also reach us by email: [email protected]

When submitting a complaint, please provide the following information:

• Account username or registered number
• A detailed description of the issue
• Details and date of the relevant transaction
• Screenshots or evidence supporting the issue (if available)

11.2 Resolution Timeframe

mn7 aims to resolve all complaints as quickly as possible. Simple matters are targeted for resolution within 24 hours and complex matters within 7 business days. Every complaint is given equal consideration.

12.1 Limits of Liability

mn7 is not liable for:

• Game losses caused by a user's internet disconnection
• Technical issues on the user's device
• Delays or errors by third-party payment providers
• Account information being exposed due to user negligence
• Unavoidable circumstances (force majeure) such as natural disasters or government orders

12.2 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between mn7 and the user. Even if any clause of these terms is found to be invalid or unenforceable, the remaining clauses will continue to apply.

For any questions about these terms and conditions, contact our support team or visit our FAQ page.