mn7's Privacy Policy
Your personal information is completely safe with us. This page clearly explains how mn7 collects, stores, and protects your data.
Introduction and Scope
mn7 is a reliable and secure online gaming platform for users in Bangladesh. We believe that storing and protecting users' personal information is a core part of our responsibility. This Policy tells you what information we collect, why we collect it, how it is used, and what your rights are.
This Privacy Policy may be updated from time to time. Before any changes take effect, we will notify you through the platform or by email to your registered address. We recommend visiting this page regularly.
What Information We Collect
The following types of information may be collected when you open an account or use services on the mn7 platform.
Identity Information
Your full name, date of birth, national ID number, and email address are collected at the time of account registration. This is required to verify your identity and secure your account.
Contact Information
Your mobile number and current address are recorded with us. This information is used for communication, transaction verification, and necessary security checks.
Financial Information
For deposits and withdrawals, bKash, Nagad, Rocket, or Upay account details are stored in encrypted form. For bank transfers, account numbers are also recorded.
Activity Information
Your gaming activity on the platform, betting history, login times, device information, and IP address are recorded for the purposes of security and service improvement.
Cookies and Technical Information
When you visit the website, cookies, session IDs, browser type and version, and operating system information are collected automatically.
Verification Documents
As part of the KYC (Know Your Customer) process, copies of your national ID card, passport, or driving licence, and if required, proof of address documents, may be collected.
Purpose of Using Information
mn7 uses your information only for specific and lawful purposes. The main reasons for our use of information are listed below:
- To complete account registration, management, and identity verification.
- To process deposits, withdrawals, and other financial transactions.
- To prevent fraud, forgery, and money laundering.
- To ensure the security of your account and prevent unauthorised access.
- To provide customer support 24/7 in Bengali via live chat and email.
- To ensure responsible gaming and, where necessary, to activate self-exclusion measures.
- To improve the quality of our services, add new features, and enhance the user experience.
- To comply with applicable laws, regulations, and directions from regulatory bodies.
- To inform you about bonuses, promotions, and relevant updates, based on your consent.
- To identify and resolve technical issues and to maintain the stability of the platform.
Data Security Measures
mn7 follows industry-standard technology and practices to protect your personal and financial information. Our security framework is structured in the following layers:
SSL Encryption
All data transmissions are secured through 256-bit SSL encryption technology. Every piece of information travelling from your browser to our servers is encrypted.
Firewall and Access Control
Advanced firewalls and strict access control systems protect your account from unauthorised access. Only authorised staff can access specific information.
Two-Factor Authentication
Two-factor authentication (2FA) is available during login and for important transactions, adding an extra layer of security to your account.
Secure Data Storage
Your information is stored on secure, encrypted servers. We ensure protection through regular security audits and vulnerability testing.
Sharing Information with Third Parties
mn7 does not sell or rent your personal information to third parties for any commercial purpose. However, limited information may be shared in the specific circumstances below:
Payment Processors
To complete deposit and withdrawal processes, necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and banking partners. These partners have their own privacy policies and follow equivalent security standards.
Law Enforcement Agencies
In the case of a court order, a lawful request from an investigative authority, or a legal obligation, necessary information may be provided to the relevant authorities. This plays an important role in preventing money laundering and fraud.
Service Providers
For platform operations, limited information may be shared with technology service providers such as game providers (companies like Pragmatic Play, Evolution Gaming, JILI, and Spribe), cybersecurity firms, and data analytics providers.
Business Transfers
In the event of a merger, acquisition, or other business transaction, user information may be transferred. You will be notified in advance in such a situation.
Cookie Policy
The mn7 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
Types of Cookies
Essential Cookies
Essential for the basic functionality of the website. Stores login sessions, security tokens, and cart information.
Analytics Cookies
Used to monitor website usage and improve the quality of services. This information is completely anonymous.
Preference Cookies
These cookies are used to remember your language preference, theme setting, and other personalised preferences.
Cookies can be controlled or disabled from your browser settings. However, disabling some cookies may limit certain website functionality.
Your Rights and Controls
Every user of the mn7 platform has the following rights over their own information:
Right to Access Information
You may request a copy of all your personal information stored with us at any time. We will provide it within 30 working days.
Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. The support team will verify and make the necessary changes.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, this may not be possible where there are legal obligations or ongoing financial transactions.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will honour your request as quickly as possible.
Right to Data Portability
You have the right to receive your personal information in a structured, machine-readable format, which can be transferred to another platform if needed.
Right to Restrict Processing
In certain cases you may request a temporary restriction on the processing of your information, when the accuracy of the information is under dispute.
Data Retention Period
mn7 retains your personal information only for as long as it is necessary. The main factors that determine the retention period are noted below:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal obligations and dispute resolution |
| Financial Transaction Records | 7 years from the date of the transaction | Financial auditing and tax compliance |
| KYC Documents | 5 years after account closure | Anti-money laundering regulations |
| Log Files and Activity Information | Up to 12 months | Security monitoring and technical support |
| Support Communications | 3 years after the last contact | Service quality monitoring |
Minors and Age Verification
mn7's services are for adults aged 21 or over only. We do not knowingly collect information from minors.
Age Verification Process
Age is verified at registration using date of birth and national ID card. If for any reason a minor's information has entered our system and we become aware of it, the relevant account will be closed immediately and all information will be deleted.
- Date of birth is mandatory when opening an account.
- Government-issued ID is verified during the KYC process.
- In cases of doubt, additional proof of age documents may be requested.
Policy Changes and Updates
mn7 may change or update this Privacy Policy from time to time. The following steps will be followed for any changes:
- A notice will be posted on the website at least 7 days before the changes take effect.
- A summary of the changes will be sent to registered email addresses.
- For significant changes, consent may be requested again at the time of login.
- Previous versions of the policy will be kept in an archive and made available on request.
- Continuing to use the platform after a policy change will be taken as acceptance of the new policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our support team is available 24/7 to assist you in Bengali.
[email protected]
24/7 Bengali live chat support — contact us directly through the website
Up to 30 business days for privacy-related email requests
mn7.cam
We take every data protection request seriously and are committed to ensuring resolution as quickly as possible. mn7 is always striving to earn and maintain your trust as a safe and reliable platform.